Shipping

We ship to USA only.

USA orders will be shipped by UPS or by USPS, depending on which service has a shorter delivery time. We pay sales tax. Shipping & handling fee is USD 8.00 per order within continental 48 states; USD15.00 for HI & AK. We will offer tracking number, and you will be able to get the parcel within 3-5 business days.

State tax will be charged for orders shipped to California ( tax rate 9.75% ).

If your shipping address is different from your billing address, you can change the address during the "checkout" process. You can see a "Change" button besides the Postal Address tab; click the "Change" button and enter into correct shipping address and then click "save" button. Please double confirm the Postal Address before clicking the "confirm the payment" button. Your email address must be valid. Please remember to check your email as we will contact you by email about the order processing. Do not delete it as junk email.

Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred. The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.

Battery and Adapter Usage Tips:

Your new battery comes in a discharged condition. Upon initial use (or after prolonged storage period) the battery may require two to three charge/discharge cycles before achieving maximum capacity. When charging the battery for the first time your charging device may indicate that charging is complete after just 10 or 15 minutes. This is a normal phenomenon with rechargeable batteries. Simply remove the battery from the charging device and repeat the charging procedure.

It is important to condition (fully discharge and then fully charge) the battery every two to three weeks. Failure to do so may significantly shorten the battery's life (this does not apply to Li-Ion batteries, which do not require conditioning). To discharge, simply run your device under the battery's power until it shuts down or until you get a low battery warning. Then recharge the battery as instructed in your user's manual.

Never pull on the power cord to remove the plug from a socket. Always grasp the plug directly. Pulling on the cord can damage it, and/or result in a fire or serious electric shock. Never place your AC adapter near a heat source such as an electric blanket or heater. Be sure to place your adapter on a flat, hard surface that is resistant to heat damage. Never bend or twist the power cord. Keep the power cord as straight as possible to help prevent the wires inside from becoming damaged. Never place objects on the AC adapter or power cord. This can damage the wires inside, as well as cause the AC adapter to overheat and stop working. Never run the power cord through a pinch point such as a door, a window, or between a desk and a wall. This can damage the wires inside.

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